Terms

Terms of Service

These terms apply when you browse this website, use its features, or place an order. By using the website, you agree to provide accurate information and to use the site lawfully.

Product and order information

Product descriptions, images, availability, variant details, prices, and delivery estimates are provided for shopping purposes and may change as the catalogue is maintained. An order becomes accepted after the order has been reviewed, payment has been authorized, and confirmation has been issued. We may correct an obvious listing error or decline an order when an item cannot be supplied, payment cannot be authorized, or fulfilment would be unlawful.

Customer responsibilities

You are responsible for the accuracy of the contact and delivery information entered at checkout. You must not interfere with the website, attempt unauthorized access, submit malicious material, or use the website to infringe another person's rights.

Payment, delivery, and returns

Payment, Canadian delivery estimates, returns, exchanges, and approved refunds are described on the related policy pages and form part of the information provided for an order. If a policy gives a specific operational commitment, that commitment applies to the relevant transaction.

Changes and applicable rights

We may update these terms when the website or service changes. The version available when an order is placed applies to that order, subject to rights that cannot be excluded under applicable Canadian law.

Contact

Email: support@charlottetilburyluxe.shop
Phone: 416-555-8042
Mailing address: 48 Fox Run Lane, Bradford, Ontario, ON, L3Z 2V1, Canada